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Privacy Policy


At Burgundy Basement we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not email you in the future unless you have given us your consent.

We will email you on behalf of manufacturers, for example, related product offers to those you have already purchased, but we will not pass any of your details to the manufacturer concerned.

We will give you the chance to refuse any marketing email that may be sent to you from us in the future.

The type of information we will collect about you includes:

  • Name
  • Address
  • Telephone numbers
  • Email address
  • Miscellaneous marketing information
  • Products purchased

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us or viewing them in the Customer area on the website. If you find any details that are inaccurate you can either amend them on-line or email us and we will correct them promptly. 

The personal information that we hold will be held securely on our back-office database, access to which is restricted.

We do not store credit card details nor do we share customer details with any 3rd parties.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information stored in the cookie is only used to identify you prior to registration on the site.







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